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Ibridge Services

The Right Approach
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Ibridge provides our clients with proven consulting expertise in areas such as Project Engineering, System Analysis, Requirements Definition, System Specification, System Design, Regulatory Compliance and System Support.

Our background is in Energy Management Systems, Generation Management Systems, and Distributed Real-Time Control Systems.

Ibridge assists our clients in dealing with the complex issues associated with 24 x 7 operating environments and with the reliability/regulatory constraints that apply to these systems.

Some Services We Provide Are:

SYSTEMS ANALYSIS

UTILITIES

NERC CIP

AEROSPACE

CUSTOM SOFTWARE

RAIL

TECHNICAL WRITING

OTHER

Systems Analysis

Many companies require independent assistance in evaluating their current computer systems and in developing proper migration plans. Real-time data processing systems in particular often have special hardware, communications or performance requirements that must be dealt with when upgrading to newer platforms.

Ibridge can provide the expertise necessary to identify exactly what you have now and which components (if any) must be replaced. If you have already decided to upgrade, we can help you make the proper decision. The services we provide in this area include the following:

  • Preparing an independent evaluation of an existing system.
  • Preparing and conducting benchmarks on an existing system.
  • Identification of bottlenecks and likely upgrade paths.
  • Preparation of a relational data model.
  • Development of technical specifications for the solicitation of proposals.
  • Proposal evaluation.

NERC CIP Services

Does your organization’s documented programs, processes, and procedures meet NERC CIP standards?
  •     Is your organization “going overboard” in certain areas while not doing enough in others?
  •     Are personnel actually following your policies and procedures?
  •     Is your NERC CIP training program adequate?
  •     Is your change Management and configuration control in line with NERC CIP-003 R6 and with industry best procedures?
  •     Do your test procedures and test environments meet CIP-007?
  •     Are your Baselines sufficient for CIP-010?
  •     Do you have auditable results?
Ibridge can provide services to assist you as you navigate through the NERC CIP regulations. A Comprehensive NERC CIP Health Check performed by Ibridge will help you evaluate your current security status.  You can leverage this evaluation within your organization to achieve compliance with the standards in an effective manner and more importantly, help improve your organization’s cyber security posture.
CIP-007 in particular is often misunderstood and misinterpreted.  Ibridge consultants can break-down the standard in detailed technical fashion to assist your personnel in the daunting task of meeting the standard.
Ibridge has the experience and know-how to help you meet the regulations while not re-inventing what you currently do.   The best way to achieve on-going compliance is to make minimal changes to existing policies and procedures (to initially meet compliance), and then plan a series of improvements to strengthen your posture. We will work with your staff to come up with the approach that is right for your business.

Custom Software Development

Ibridge can assist you with the ground-up development of new systems and applications required to give the control back to you. New development can be expensive, so wherever possible we will recommend integration of existing products and the utilization of current components.

The Ibridge staff has 30 plus years of experience in large scale mission critical systems. We know the issues when it comes to software development: performance, reliability, maintainability and expandability.

Our areas of expertise include:

  • Data/Process Modeling
  • High Performance/High Availability Databases
  • Distributed Processing Systems
  • Lan Wan Communications
  • Graphical User Interfaces (GUI)
  • Supervisory Control and Data Acquisition (SCADA)
  • Energy Management Systems (EMS)
  • Decision Aid Tools
  • Cost Analysis Applications
  • Internet Applications
  • Networking
  • Client/Server Architecture

Technical Writing Services

 

When It Just Has To Be Right

Ibridge has been producing technical documentation to strict quality standards since our inception in 1995. Our experience in application development and engineering control systems allows us unique insight when it comes to producing quality documentation for our clients. At Ibridge, we have the experience and the resources to ensure that your technical writing projects are done efficiently, accurately, on time and within budget.

How Do You Want It?

Your technical writing project may require adherence to strict client specifications or adherence to your own company-specific styles and formats. You may even require a totally new document design. Whatever the case, Ibridge is flexible enough to produce quality technical documentation in the format that meets your needs.

Since 1995, Ibridge has produced:

  • Operator’s manuals
  • Maintenance manuals
  • Application User manuals
  • Online HTML Help
  • Online Windows® Help (using RoboHelpTM)
  • Training Manuals
  • Internet-ready documentation

The Hands-On Approach

For most documentation projects, our staff will install a copy of the application software at our facilities. This allows the technical writer to use the software on a daily basis in order to gain hands-on experience with the application.

Consistency and Quality … Simplicity is Good

At Ibridge, we find the best document is usually one that has been produced by a single experienced technical writer. In addition, this individual must acquire a good overall understanding of the application in order to properly document it. There is a common misconception that a good writer can document anything. In reality, the writer must not only have an excellent command of the English language but he or she must also be technically adept.

The best technical writers will make even a complex application seem simplistic to the user, while a bad technical writer will make the most simplistic application appear complex.

The Review Process

Once the tech writer has completed a draft, the document is then passed on to other Ibridge staff members for review and comment. This review will include both a technical and editorial review. We know your time is valuable. Therefore, only after passing internal review will the document be submitted to you, our customer.

Integrity

Our clients know they can trust Ibridge to deliver on-time and on-budget. Just as importantly, they also know they can trust Ibridge to guard their sensitive data and information. In today’s competitive environment, you need to work with a partner you know you can trust.

Document Tracking and Version Control

The Ibridge Online Document Organizer will be used during the project to safely and securely store and track the various revision levels. You will have access to the various document revisions at all times by simply logging into the secure “members” area of our web site.

CIP-007 in particular is often misunderstood and misinterpreted.  Ibridge consultants can break-down the standard in detailed technical fashion to assist your personnel in the daunting task of meeting the standard.
Ibridge has the experience and know-how to help you meet the regulations while not re-inventing what you currently do.   The best way to achieve on-going compliance is to make minimal changes to existing policies and procedures (to initially meet compliance), and then plan a series of improvements to strengthen your posture. We will work with your staff to come up with the approach that is right for your business.

Utilities

Ibridge has been working in the electric utility industry since our inception in 1995. Today, it is still our biggest client base and directly accounts for 50% of the firm’s revenues. We provide professional services in the areas of: project management, systems analysis, specification development, systems integration and support services to utilities in both the United States and Canada.

Since 2007, Ibridge has been working with utilities to meet the NERC CIP cyber security standards. Our professionals are helping clients develop the necessary programs and procedures; working with Operations, Internal Auditing, Corporate Security, Human Resources, IT and Legal groups in order to meet the standards that secure our nation’s critical infrastructure.

Solutions for Aerospace

 

As a sub-contractor with the world’s largest manufacturer of commercial flight simulators, Ibridge has been involved in a number of simulation projects.

Past projects include:

  • Software coding of Lesson Plan pages for military simulation.
  • Development of software utility to convert terrain data from one format to another.
  • Development of mathematical algorithms for use in weather radar simulation.
  • Development of Instructor Operating Station (IOS) displays.
  • Development of utility to graphically display and change underwater sound propagation characteristics.
  • Development of utility to convert IOS pages to a format used in creating tactical scenarios.
  • Testing and validation of simulation subsystems.
  • ARINC 429 controller

Solutions for Rail Applications

We have assisted with process improvements at Canada’s busiest hump yard for several years. Ibridge has had success implementing the systems approach used in the electric utility industry into the railroad industry. This has resulted in significant improvements to reliability and performance.

Just some of the projects we have been involved with include:

  • Analysis and problem resolution for an existing Hump Yard system.
  • Upgrade of system for increased production capabilities.
  • Planning Tool for optimum use of the hump facilities.
  • Identification of performance bottlenecks.
  • Development of specifications for vendors.
  • Evaluation of vendors and assistance with procurement of new systems.
  • Upgrade of an engineering test and measurement system for railway track geometry.
  • Embedded Systems Design and development